You had dinner with your family at a restaurant. To your dismay, the food and service were not up to standard. Write a complaint letter to the manager of the restaurant.
Dear Manager,
I am writing to express my disappointment with the dining experience my family and I had at your restaurant last night. We were looking forward to a lovely dinner, but unfortunately, the food and service were not up to the standard we expected.
Firstly, I ordered the steak as my main course, and it was overcooked and lacked flavor. It was dry and tough, making it difficult to enjoy. My sister ordered the fish, and it was also overcooked, dry and bland. We were both very disappointed with our meals.
Additionally, while we were eating, we discovered a few strands of hair in my sister's mashed potatoes. This was very unappetizing and unacceptable, and it ruined our dining experience.
Furthermore, the service we received during our visit was far below satisfactory. Our server displayed a lack of interest in our needs and was unresponsive to our requests. We were made to wait for an unreasonably long time to receive our food, and our drinks were not refilled in a timely manner.
As a frequent customer, I had higher expectations for your restaurant. I hope you will take immediate action to address these issues and ensure that such incidents do not occur in the future. I suggest that your restaurant can take steps to improve the quality of the food, train your staff to provide better service and enhance your hygiene and cleanliness standards.
Thank you for your attention to this matter.
Yours sincerely,
[Your Name]
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